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Intronis Partner Toolkit

A Referral Was Returned From the Server

Problem

 

When attempting to open the monitor, a pop-up will appear giving you the file path to the BackupMonitor.exe file and an error stating "A referral was returned from the server."

 

Resolution

 

  1. Find either a shortcut for the Backup Monitor or go to the actual BackupMonitor.exe file in the installation folder.
  2. Right-click on the shortcut or on BackupMonitor.exe and go to "Properties."
  3. In the "Properties" window, go to the "Compatibility" tab.
  4. In the "Compatibility" option, check the box next to "Run this program as an administrator" and hit "Apply" then "OK."
    referralreturnedbyserver.png
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