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Intronis Partner Toolkit

About Initial Seed

When you sign up a new client and they have a lot of data they would like backed up, we recommend that you utilize our initial seed process to ensure your clients get their data backed up as quickly as possible.

Initial seeds work by backing up your data to a USB hard drive and mailing the drive to Intronis to upload directly to our servers; this process can be much faster than uploading data normally if your client's upload bandwidth is lacking and/or they have a lot of data to back up.  Once the initial seed is complete, you can continue to run backups while the drive is in transit and being processed.

It is recommended you perform initial seeds of data which is largely static.  This usually applies to File and Folder and Exchange Mailbox Level backups.  Other backup set types, such as Exchange Information Store, SQL, and virtual machine backups can be very dynamic and, while an initial seed will help to get the first backup to the cloud, future backups may still be sizeable enough to take a significant time to upload.

 

Deciding When to Use an Initial Seed


Depending on your client's available bandwidth, use the guidelines below to choose when to make use of the initial seed service.  For example, if you have an upload bandwidth of 5 Mbps and your backup size is greater than 500 GB, it would make sense to use the initial seed service.  If the ratio of upload bandwidth (Mbps) to data size (GB) is greater than 1:100, backing up normally would likely be either just as fast or faster than an initial seed backup.

Upload Bandwidth

Size of Data Being Backed Up

1 Mbps

>100 GB

5 Mbps

>500 GB

10 Mbps

>1 TB

20 Mbps

>2 TB

Initial Seed Turnaround Time


Depending on the number of incoming seed requests and the size of the computer account being seeded, the turnaround is between 10 to 15 business days.  During this time, if you need to do a critical restore the seed drive can be converted to a restore drive.  This will allow you to restore your data without waiting for the initial seed to finish.

In order to get this process started please contact Intronis Technical Support at 1-800-569-0155 option 1, by Live Chat, or emailing support@intronis.com

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