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Intronis Partner Toolkit

End of Support Announcement

Intronis is committed to delivering a high-quality management and administration experience to our partners, as well as to enabling their ability to deliver a high-quality service experience to their customers in turn. To continue to deliver on this commitment, we periodically need to discontinue support for third-party platforms that are rendered obsolete by their vendors as new versions are released.

This statement is to notify you that we are announcing the End of Support (EoS) for the following platforms:

Operating Systems Exchange Versions

Windows Server 2003

Windows XP

Windows Vista and Windows Vista SP1

Exchange 2003

Microsoft has announced its end of support for these operating system platforms, making it necessary for us to end support for them as well.

As of March 15th, no updates or patches deployed for the Intronis ECHOplatform will be applied to Intronis agents running on these operating systems.  Once we end support for these platforms, Intronis agents already deployed on systems running them will continue to work, but will not benefit from any further enhancements, patches or updates.  Please consult with your customers to make sure they upgrade their systems in order to continue to receive the high-quality experience to which they are accustomed.

While we cannot recommend deploying Intronis agents on unsupported platforms after the specified EoS date, we understand that extraordinary situations may occasionally arise that may compel you to do so. If this occurs, please feel free to contact our Technical Support team for guidance, but note we cannot provide any assurances for the success of these deployments.

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