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Intronis Partner Toolkit

Onboarding Supplemental Documentation

Intronis Partner Support Services March 19 2015 v1.1.pdf

This document will provide documentation on the services that Partner Support provides. The services include, Technical Support, Initial Seed  Backup and Recovery-as-a-Service. Additional services, such as Data Protection is also covered.

Quick Start Partner Guide

The Quick Start Partner Guide is very similar to the information provided in the onboarding session, so if there is something you cannot remember how to do, this is a great place to look.

Best Practices Guide

This document provides the best practices for different types of backup set, as well as providing a great disaster recovery section that you can use to determine what you should be backing up for our clients.

RMM Deployment Kit

If you are using a RMM tool then this is the document that you will use to integrate with us.

Autotask Integration Guide

Here is the document that will give you step-by-step instructions on how to integrate billing and ticketing.

Connectwise Integration Guide

Here is the document that will give you step-by-step instructions on how to integrate billing and ticketing.

User Guide

This user guide will be the document that you should be using for any image, Hyper-V, or VMware backup set creation.  It also is a great reference for doing restores for those types of backups.

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